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I found myself on the official Xbox forums because I was following the WP thread here and I noticed that the 'staff' had different little icons. So out of curiosity I clicked that and found this page..

http://www.xbox.com/en-US/forums/iconsandlevels

Levels

M—This forum poster is a Moderator.
V—This forum poster is an Xbox MVP.
X—This forum poster is a member of the Xbox product team.
C—This forum poster is an Xbox.com Contributor.
D—This forum poster is a game Developer or publisher.
S—This forum poster is an official representative of Xbox Support.

Icons

On Topic – Poster keeps forum threads on topic.
Founding member – Poster was a contributor to the old Xbox.com forums.
Xbox Staff – Poster is a member of the Xbox product team.
Networking Guru – Poster is a community expert on networking and connectivity.
Tipster – Poster is known for helpful gaming tips.
FAQ – Poster authors valuable FAQs.
A/V – Poster is a good resource for information on audio and video.
Gamer Spotlight – Poster has been featured in the Gamer Spotlight on Xbox.com
Xbox Community Developer Program - This forum poster is a member of the Xbox Community Developer Program.
ambassadors Xbox Ambassador - This forum poster is a member of the Xbox Ambassador program.

With the futiles/B8tingU spat in the other thread in the back of my mind I thought, "Hmm, maybe this would have prevented that confusion and long clarification if there was a better breakdown of "staff" here. Right now it's "Founder" (Eric) and "Staff" (everyone else). In relation to the referenced incidence, I don't think anyone would think a "Moderator" would be able to speak on behalf of the site and everything that comes out of Fsh's or B8's mouth wouldn't seem like 'official policy'.

Now I'm not saying those staff members aren't important or that they are merely forum moderators, I'm simply using that as an example of how it could work.
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I found myself on the official Xbox forums because I was following the WP thread here and I noticed that the 'staff' had different little icons. So out of curiosity I clicked that and found this page..

http://www.xbox.com/en-US/forums/iconsandlevels

Levels

M—This forum poster is a Moderator.
V—This forum poster is an Xbox MVP.
X—This forum poster is a member of the Xbox product team.
C—This forum poster is an Xbox.com Contributor.
D—This forum poster is a game Developer or publisher.
S—This forum poster is an official representative of Xbox Support.

Icons

On Topic – Poster keeps forum threads on topic.
Founding member – Poster was a contributor to the old Xbox.com forums.
Xbox Staff – Poster is a member of the Xbox product team.
Networking Guru – Poster is a community expert on networking and connectivity.
Tipster – Poster is known for helpful gaming tips.
FAQ – Poster authors valuable FAQs.
A/V – Poster is a good resource for information on audio and video.
Gamer Spotlight – Poster has been featured in the Gamer Spotlight on Xbox.com
Xbox Community Developer Program - This forum poster is a member of the Xbox Community Developer Program.
ambassadors Xbox Ambassador - This forum poster is a member of the Xbox Ambassador program.

With the futiles/B8tingU spat in the other thread in the back of my mind I thought, "Hmm, maybe this would have prevented that confusion and long clarification if there was a better breakdown of "staff" here. Right now it's "Founder" (Eric) and "Staff" (everyone else). In relation to the referenced incidence, I don't think anyone would think a "Moderator" would be able to speak on behalf of the site and everything that comes out of Fsh's or B8's mouth wouldn't seem like 'official policy'.

Now I'm not saying those staff members aren't important or that they are merely forum moderators, I'm simply using that as an example of how it could work.
Originally Posted by Kaens
While it would help, and probably be a good idea to implement, the site still needs more than 2 staff members actually taking part in the site to relieve the expectations from them. Even so, most sites have private forums where even a position as basic as moderator has access to it, so, it is still believable that a moderator has access to specific information and can speak on a level of authority not available to a general user.
I would consider any staff member to have more authority to speak on the behalf of the site than some random asshat like me, including moderators. If one was given that position, they have been entrusted to moderate the forums in a manner representative of the person who put them in that position.
Adding nothing constructive to a thread near you

What exactly is the point of this thread?
Originally Posted by B8TINGU
This may or may not be the kind of answer you're looking for, but let me quote a post I made not too long ago in this thread about titles.

To be honest, the titles aren't all that specific. We typically share a lot of roles simply because we can contribute, so we aren't actually limited unless it comes to the tech side of things.
I can't speak for everyone, but I think we want staff to be approachable, so it helps when people don't feel like they have to find the "right" staffer to talk to about an issue. Titles tend to add a sense of hierarchy that I don't think we're shooting for.

Let me ask you this, though: do you feel it's clear enough who is staff when you're browsing posts and such? If there's a visibility or clarity problem, I'm sure we could work on it.
Let me know if this helps at all, and feel free to share your own thoughts on the question of clarity.
This may or may not be the kind of answer you're looking for, but let me quote a post I made not too long ago in this thread about titles.



Let me know if this helps at all, and feel free to share your own thoughts on the question of clarity.
Originally Posted by Obsidian Tides
That was a fine post, except, it doesn't help what is the real issue. GTN really only has 2 staff members, B8TNGU and Fshguy.

You are an example of what I am talking about, you posted this and in my optometrist thread, and your previous post was January 21. That is a long time for a staff member to go without being a part of the community. So, whether there is a desire to not label positions or to not "paint yourself in a corner" - you are not making the staff more approachable by not being around.

The best help you can give GTN, Eric, B8TINGU, and Fshguy is to be active. Even if nothing on the site that day interests you, at least some of the staff has to be a part of the community. I understand that people change and move on, at 360voice, we joked that the easiest way to get rid of someone was to make them a 3VCE (since within a few months, they always disappeared). But, looking at the staff, you were away over a month, Dark Lord White has not posted this year, Zombie disappeared in September, Eric is "busy" and B8TINGU and Fshguy are left to be the site.
I could care less of what a staff members title is even though it is a good idea. I think we just need a few more 'active' staff members or least give the staff members access to make changes to issues we have instead of waiting for the hire up to change it. We all have had issues reported and it seems like we are waiting on Eric to change it or respond to the issue. Dont get me wrong, this is a great site and some issues get resolved fairly quickly, but we need a little more commitment other than b8 and fsh. This is just my 2 cents.
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I'm one of the only people other than Eric that has been on the site nearly every day since joining. Posts aren't indicative of activity, but rest assured I'm always around.
As for reported issues, it would certainly help to have more tech-side talent. If you know of anyone capable enough, feel free to send them our way, it would definitely help Eric out.
Posts aren't indicative of activity
Originally Posted by Obsidian Tides
It is though, to users, since what they see are posts. And if you have a staff of 5 people, then the users should see those 5 people.

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